100 Phoenix Drive
Ann Arbor, MI 48108
To Whom It May Concern:
Recently while at your XXXXX, Maine store, I purchased two books. One of which was The Portable Atheist, a collection of Atheist writings over the last few centuries. As a very loyal and regular customer, (I shop at your store almost weekly and always make a purchase) I was shocked and offended when the woman ringing in my books commented on the book; “Atheism, eh? Well… I guess I’ll keep my comments and thoughts to myself.” This was said with such arrogance and blatant mockery that I stumbled over my words as I paid for my books and left.
At first, I was surprised at what she had said, was that REALLY what just happened? As the days went on, I realized just how insensitive and downright offensive that statement was. In fact, some might construe that to be an affront to my religious beliefs and I am inclined to agree. If the woman had referred to a Bible or the Qur’an in this manner, I’m sure you would be hearing from a religious group on the matter as an attack of Civil Liberties. As it is, I have only one recourse, and that is to contact you personally. The matter has left me feeling so insulted that I must ask myself if I can feel confident in being a Border’s Books customer any longer.
To be honest, I don’t know what may reinstate my confidence in Borders. I only ask that you do as you see fit. This matter is gravely important to me and I will be very much interested in seeing it resolved. As a loyal customer, I hope I can retain a sense of dignity when shopping your stores. I look forward to your reply and a resolution to this problem, and will wait until June 9th to report this matter to a Consumer Protection Agency, The Better Business Bureau, and any other avenues that deal with these issues. Please contact me by e-mail, the above address, or by phone at XXXXXXXX.
Wednesday, June 4, 2008
On A Personal Note: Borders...
I went to Borders recently and well... The letter below can explain. I just sent this off to just about EVERY executive at Borders and we'll see what they have to say. (It's amazing what a little research on the web can get you) At first, I laughed the whole thing off, but as time went on, I realized just how much that comment bothered me. Again, it's that fun game I like to play where you replace Atheist with any other group of people and suddenly the dynamic shifts. Let's hope I get a reply. (I'm blocking out my contact info as I don't really want it posted on the internet):